Frequently Asked Questions
It's important to know just how much of your business information competitors might have access to.
Customs and Border Protection will release nearly all information from shipping manifests upon request from an accredited publisher. Information from up to 22 different data points is available and can be provided to your competitors including your name, your supplier’s name and address, ports of departure and arrival, and expected arrival dates.
HTS Lookup will file for Manifest Confidentiality on your behalf through the CBP. Once on file, any requests for information on your company will be returned blank. Competitors will not be able to track your suppliers, product value, or HTS codes. Delivery schedules will remain private and secure.
Confidentiality is effective from the date the request was filed. Previous records may still be found but are unlikely to be checked by competitors who tend to track current information only. Any manifest information recorded on or after the filing date will remain confidential while the application is current.
HTS Lookup is here to help! We have experienced and Licensed Customs specialists available Monday - Friday, 8am - 5pm EST on hand to answer your questions. Outside of business hours, you can submit a contact form and one of our specialists will get back to you within 24 hours.
Yes, confidentiality applications can accommodate over 50 different name variants. Applications for confidentiality are filed per ACE (automated commercial environment) identification used. Any alternative spelling, common misspellings, DBAs, or other variants of the entity used to file import records to ACE may be included in the application.